“Managed my property in California while I'm in Massachusetts, providing invaluable service.”
“OC Pro has managed multiple units for me for the past few years. As I don't live in the area it is really important that I have a good property management company and OC Pro has fulfilled that need. I found them through Angie's List and have been very pleased with their service and professionalism. They have been able to get good, reliable tenants and they consistently update me about any maintenance issues that come up. They do direct deposit of rents into my account and even do periodic safety inspections of my homes. Overall I've been very pleased with their service.”
“I use them for property management services. Although it took a little longer to get my place rented than I would've liked, overall they are a very helpful, friendly, and responsive team.”
“I found them through Angie's List. Mitch Mills and his team are exceptionally professional. Instead of trying to sell you on why property management services are needed, they focus on getting the job done and they deliver. I have been very happy with them and would certainly recommend, especially if you're not living in the area or are short on time. They are fair on their charges (nothing hidden) and have found what I paid for as been more than worthwhile. No regrets.”
“I have worked with OC Pro since 2011 and have found them to be honest and reliable. They have a great team that responds quickly to any issues that have come up with my properties and their fees are good. I would recommend them to anyone.”
I’ve rented from a number of property mgrs in my life (including a couple of scumbags), definitely happy with these guys. Mitch and his staff are friendly and reliable, and the property I rent is well kept. The one time I did need a repair (faucet issue), they were quick to respond, gave me the option of being there while the work was done, and were willing to work around my availability. Also, their online bill pay is far more convenient than the hassle of mailing a check. Been here for 2 yrs, never once had an issue with any aspect of their service.
“Mitch and the team found a great fit for the rental property. Took a bit longer than expected but worth the wait. Very professional and easy to work with.”
“These are really great people to work with. They really seem to understand the 'landlord' side of things, and were so easy to talk with. They understood my concerns and took care of them. I can easily say they went above and beyond what I expected, and am so glad to have found them. They handled the move out of my tenant, and had new tenants in within a couple weeks. The previous tenant was a lot of trouble, or else I think we could have had someone moving in right away. And even though OC Pro had nothing to do with the previous lease/tenant, they helped me with them anyway. I highly recommend Mitch Mills and OC Pro Property Management.”
“Helped me find a renter for my house. Very thorough, great communication.”
“OC Pro Property Management! When the decision was made to move in with my Mom to help care for her, I knew I needed someone to get my condo fixed up and rented and who could manage the place for me, as I didn?t have a clue what to do or where to begin. I called and met with several people, but none of them were willing or able to do what I needed them to do. Then I called OC Pro and signed up with them on our first meeting. Within a month, Mitch and his team had beautifully fixed up my place (new paint, carpet, tile, kitchen and baths) and had the place on the market. And I was completely impressed with their interview and screening process for prospective tenants. Credit checks, criminal background checks, even calling current and previous landlords to get the real scoop. Mitch and his team are honest, professional, easy to get a hold of, and quick to respond to my needs or the needs of my tenants. Their prices are reasonable and their service offerings are top notch! The experience has been really great and I can’t tell you all enough how wonderful to know that I have a great team watching over my place and handling things on my behalf so that I don’t have to worry. It is such a relief. If you need a property manager, call OC Pro. You will be very happy that you did.”
“MITCH AT OC PRO WAS WONDERFUL! I WAS MOVING OUT OF MY TOWNHOUSE IN TUSTIN AND WANTED TO RENT IT. I HAD NEVER RENTED A PROPERTY BEFORE AND DIDN'T KNOW WHERE OR HOW TO BEGIN. I CALLED MITCH AT OC PRO AND MADE AN APPOINTMENT. HE CAME ON TIME (AND WAS ON TIME FOR EVERY FUTURE APPOINTMENT) AND EXPLAINED THE ENTIRE PROCESS. HE ANSWERED ALL MY QUESTIONS WITHOUT RUSHING ME AND DIDN'T MAKE ME FEEL PRESSURED. I CALLED SEVERAL TIMES WITH MORE QUESTIONS AND HE AND HIS STAFF WERE VERY PERSONABLE AND PROFESHIONAL. I DECIDED TO USE THEIR COMPANY AND AFTER POSTING MY UNIT ON THE MLS THEY FOUND ME A GREAT TENANT AT THE MONTHLY RATE I WANTED. A COUPLE OF THINGS NEEDED TO BE REPAIRED AND MITCH TOOK CARE OF IT THE SAME DAY AT A VERY COST CONSCIOUS WAY TO SAVE ME MONEY. THEY WILL ALSO CHECK INSIDE THE PROPERTY EVERY FEW MONTHS TO MAKE SHURE IT IS BEING MAINTAINED WELL BY THE TENANT. I HAVE RECEIVED MY RENT DIRECT DEPOSITED TO MY ACCOUNT EVERY MONTH WITHOUT ANY PROBLEMS. I AM VERY HAPPY WITH OC PRO AND HOPE THEY STAY IN BUSINESS FOR MANY YEARS TO COME!
“I've been very happy with them and still I am. They came over and looked everything over and made a bunch of notes. We didn't have definitely rented for another three weeks because they wanted to see it and they didn't want to show it until we got the carpet in. When they finally did the first people he got in like almost today he came to see us and went ahead and took it. They were really quick on finding somebody. The price they charge is reasonable, I expected to have to pay more than they said. They gave me several references of people like a handyman that would do some things and a carpet place that wholesale that's not open to the public. We had a good deal with them and they also gave us a person who worked out really well for the installation of the things. Overall we're happy so far with them.”
I am a tenant who has applied for a property managed by Mitch. I have only dealt with Mitch over the phone and by e-mail, but I have been impressed by his handling of the discussions concerning the property and his reasonable approach to various terms in the lease agreement. While he is a strong advocate for his client, he has also been response to my concerns. We are close to signing an agreement and I feel that Mitch’s handling of this matter has been a major factor in my decision to lease the property. I was strongly considering other properties, but having a reasonable and responsive property manager like Mitch can make the difference between a good experience as a tenant and a frustrating one.